Hi there, was wondering if there is any way to attach a negative value to an item or category? We deal with trade ins on hardgood products daily.
On register i.e. someone buys a surfboard for $500 but uses his used surfboard that he just sold back to us for $200 (-$200) towards the purchase of his new surfboard
he should see itemized receipt that totals to $300 that is owed. Is there no way to do this currently? workaround? @David Marginian
The only way I see to do it is to add a discount. There may be another way that I am unaware of.
There is no such thing as a negative discount. Enter the discount as a positive number and that amount will be taken off the order.
You're correct on that. I wasn't thinking straight. However, trade ins, lottery ticket redemptions, etc are more than just a dollar amount off a full price item. They need to be a separate department/item name for reporting and inventory reasons as well.
Shoot - even outside of trade ins and redemptions, sometimes with our current registers, we use the (-) departments for creating a more itemized way of doing a "manual refund" instead of issuing a single dollar amount which is how "manual refund" is done on current clover stations.
There's a lot of uses for this, especially in the retail space.
I dug up a Clover forum on the same topic: many people expressed their displeasure. Please read: https://clover.uservoice.com/forums/922462-inventory/suggestions/31778953-ability-to-add-a-negative-dollar-amount-to-an-inve
(-) department/category on current registers / trade ins
Example of how we sometimes issue an itemized manual refund with (-)s
We have existing open issues regarding this but they haven't had much movement. I just made a few comments and linked this post as well as another related post.
Great - thank you @David Marginian much aprreciated. Keep us posted. It's important for us to have this before we can go live with Clover.
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