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medclove avatar image
medclove asked medclove commented

Error connecting to payment gateway

Doing some testing on a devkit setting up a semi integration. Our application was working fine yesterday but am getting an error when putting sales through today.

Transaction declined: Error connecting to payments gateway. Please try again later.

Are there any issues in the payment gateway at the moment or is it a "me" issue?
semi-integrationsDevKit
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hergy80 avatar image
hergy80 answered
I had this problem with the REST api. Make sure you're not passing a $0 total value. That's the error it gave me.
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medclove answered medclove commented
Hmm, doesn't look like I'm passing it 0 anyway. The SaleRequest has the amount set correctly at any rate. There is no sales response fired so amn't 100% sure what it's getting.

Getting the same error when using the remote-pay-cloud NodeJS example also.
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David Marginian avatar image David Marginian ♦♦ commented ·

I assume this is in sandbox? I just ran a sale on sandbox and it was successful.

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medclove avatar image medclove commented ·

Yep, it was indeed. But just made another sale there and it also went through fine.
Must have been some intermittent issues.

Cheers for taking a look.

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