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pst asked keithryanwong Deactivated answered

Reverse a Manual Refund

How can I reverse a Manual Refund once it is in the transaction list? I tried VoidPayment but since it's not a payment, that, of course doesn't work. Surely there must a function similar to VoidPayment that can remove a Manual Refund before it is closed out?
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pst avatar image pst commented ·
I was afraid of that, but will make due. Thank you for the prompt reply! very helpful B^)
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keithryanwong Deactivated answered

Hi @PST,

A manual refund is final, so integrators should be careful about how they allow manual refunds to be initiated. In order to 'undo' a manual refund you will need to initiate another sale.

Best,

Keith

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