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yogi-steve avatar image
yogi-steve asked racheladmin Deactivated answered

Is there an outage?

We are getting reports that Clover Mini's and Flex devices are not lighting up to accept transactions? Does anyone know if there is an outage?
Clover Mini
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yogi-steve avatar image yogi-steve commented ·
Also, is Clover Support answering the phone? I have been on hold now for 1:15 minutes.
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racheladmin Deactivated answered
There is a disruption that impacts Cloud Pay Display particularly. In short, POSes already connected to CPD are able to continue communicating, but ICloverConnection#initializeConnection may fail.

If you are creating and disposing of cloverConnectors on a per-transaction basis, I suggest your merchants use native Clover apps like Sale.

Also, certain payment functionalities like refund and tipAdjust are impacted.

I don't see your address on the ISV mailing list -- I'll add you.
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