question

heyitschloe avatar image
heyitschloe asked kathleenculpepper answered

App Review Delay

I am extremely disappointed with the complete lack of communication regarding the app I submitted to the Clover App Store, which has been stuck in review for over 3 months. Despite sending multiple emails over the past few months, I have received 0 response or acknowledgment.

Now, I find myself forced to send/post this message across multiple channels in hopes of getting any form of acknowledgment or update from your team.

This level of unresponsiveness is unacceptable and reflects poorly on Clover’s support for its developer community. Developers rely on timely updates and professional communication, especially for app reviews, which are essential for planning and deployment.

I need a clear update on the status of my app review. If there are delays, issues, or holiday freezes, I expect to be informed rather than left in the dark. This ongoing silence is not only frustrating but also disrupts my ability to move forward with my business objectives.

Please treat this matter with the urgency it deserves and respond with an update regarding my app's review.

Please respond with answers to the following:

  1. What is the current wait time for the app review process?
  2. Has the review for my app (APP ID - WWTF1AKT87VJ8) even begun? If not, can you confirm my place in the review queue?
  3. If the review has begun, when will I be notified of any required changes or feedback so I can make adjustments for approval?

@Clover_FAQ

App Marketapp approvals
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karldonalson avatar image
karldonalson answered

"App Review Delay: We’ve all been there, waiting for that update or approval. ⏳ How do you stay patient during the waiting game? Share your tips for handling the delay!"

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heyitschloe avatar image
heyitschloe answered

Can anyone provide guidance on whether my app is currently under review?

Apologies for tagging the individuals below if you’re not associated with Clover; I’m unsure how to locate Clover representatives on this community forum and I don’t know what else to try.

@Richelle Herrli @larryb_Clover @bryan.vargas @Jeffrey Blattman @Dan @AnthonyPinto @clover12 @clover912 @christine.diamond@clover.com @narayananclover @kaoclover @chiragclovercommunity @cloveruser808

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heyitschloe avatar image
heyitschloe answered

P.S. For anyone following this thread—be aware that Clover "hides" your comments on their social media platforms, making your comments visible only to you and not to other users. Reaching out there seems futile, as Clover appears to be very comfortable with systematically and strategically ignoring their community.



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tomdanny avatar image
tomdanny answered

MPL locksmith training provides essential skills for vehicle security, while an app review delay can disrupt project timelines and user expectations. Delays often occur due to non-compliance with platform guidelines, insufficient testing, or high submission volumes. To minimize setbacks, ensure your app meets all requirements, functions flawlessly, and includes clear documentation. Communicate proactively with the review team if needed. Planning ahead and following best practices can help streamline the approval process.

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adiiii30 avatar image
adiiii30 answered

App review delays can occur due to high submission volumes, technical issues, or compliance check. Ensure your app meets all guidelines, provides accurate metadata, and has a smooth user experience. Patience is key, but if delays persist, consider reaching out to the support team for assistance.

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kathleenculpepper avatar image
kathleenculpepper answered

I also encountered the same situation as you and I looked up the solutions on Google and I did it.

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