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jeevan2603 avatar image
jeevan2603 asked afsangujarati commented

Clover App Rejection & No Specifics Provided to Resubmit

Clover App is Rejected without any clear specification to make necessary improvements. Can you suggest what can be done here, when a generic email has been sent out like this to ensure we are able to not falling into similar issue when resubmitting. We received this update after after 4 months of wait time knowing this is very discouraging and effecting the business plans. We have been asked before this to make necessary additions/corrections by dev rel team to our legal and app access levels. Even though we did, we ended up at same place. This is the last exact email received:

After a thorough business and legal review, it has been determined that the nature of the data requested by the proposed app, creates too much of a risk to merchant and customer privacy for us to facilitate its sharing. We therefore cannot approve it on Clover App Market.

Clover is committed to an open app market that supports developer, merchant, and customer needs while simultaneously protecting their data;


Later we didnt get any responses for follow ups again


Can anyone help or suggest, how exactly we need to encounter this and resolve issues in our resubmission as we dont have clarity on where exactly the concerns are to fix?

App Marketapp approvals
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afsangujarati avatar image afsangujarati commented ·
When did you submit your app for review and when did you get the final response? Did you have to follow up consistently?


Asking because I submitted an app for review a few months ago but they have completely ghosted me.

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parquet76 avatar image
parquet76 answered

Their response seems pretty clear to me.

"the nature of the data requested by the proposed app, creates too much of a risk to merchant and customer privacy for us to facilitate its sharing".


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