question

skodama avatar image
skodama asked Mark Mullan Deactivated commented

Is there any way we can void/refund a payment before closing it out?

I'm trying to void/refund a payment before it is closed out.

I tried the Refund function at the Transactions app (version 1.0-81), but it does not work for PENDING payments. The error shown is Error connecting to the payment gateway. Please try again later.

I'm using a dev terminal with sandbox mechant account.

Refund
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skodama avatar image skodama commented ·

Hi @mark.mullan,

I checked it now and it is working fine. We can refund the PENDING transactions without any problem.

Thank you for checking it out.

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