question

wsadiq avatar image
wsadiq asked Mark Mullan Deactivated answered

Refund Processing

Are there any examples of refund processing? We want to process refunds in our backend service but we can only process for those receipts that we have knowledge of. So I wanted to see how we can indicate back to Clover whether we have been able to process a refund or not. The idea is that if we have been unable to process a particular refund then the refund can go back to the original card or cash refund - however the merchant wishes to process it.

Refund
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1 Answer

Mark Mullan avatar image
Mark Mullan Deactivated answered

Hi,

Refunding a credit card is not available for third party developers (see https://devask.clover.com/question/11...). If you would like to issue some sort of store credit, building a Custom Tender will be the proper Clover implementation. There are some additional forum posts related to custom tender refunds here and here.

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