question

Bryanne Vega avatar image
Bryanne Vega asked sam Deactivated answered

What happens when a Merchant has ACH Rejects?

Say I'm Developer X, with app Delta, a $9.99/mo fee.

If a Merchant hits ACH Reject, are they allowed to continue using the app regardless?

Does Clover deactivates paid apps until they're billed?

Is there a way for us as Developers to verify this information through the API, allowing us to make the best decision based on merchant's usage, some of us have extensive cloud/local infrastructure where we depend on these payments (small to medium companies), example limit throughput or features.

Thanks.

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1 Answer

sam avatar image
sam Deactivated answered

Merchants are allowed to use the app until the developer restricts them. Clover doesn't deactivate.

But the developer can see status through v3/app info.

You have access to billing information:

GET /v3/apps/{aId}/merchants/{mId}/billing_info

which will have active vs lapse state. reference api_docs

Developers should collect info but probably not directly code against it or it may cause some upset customers.

Best,

Sam

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