question

I would like to know more about it. Thank you so much!

Image 1:

1. add two items for guest 1 & 2 to a new order --- (image 1/1)

2. click on the three dots next to guest 1 --- (image 1/1)

3. click on Pay from the popup --- (image 1/2)

4. complete the payment for guest 1 then click on done to go back --- (image 1/3)

5. first item which is in this case Expresso is not there anymore --- (image 1/4)

Image 2:

1. first response is the result of calling the get order by id api on the first webhook --- (image 2 /1)

this is the initial order with the two items before the split. Before step 3 above. ID: N3RST6YDB42Q4

2. second response is the result of calling the get order by id api on the second webhook --- (image 2 /2)

here is the issue: notice that this is a completly new order with a new id and payment state. And it has no reference to the parent order above. It only share the same title which is not enough. Because it can be a new order submitted by the client on the same table name or it could be a split pay like in this case. I don't know how to differentiate between them

3. third response is the result of calling the get order by id api on the third webhook --- (image 2 /3)

this is the parent order but now it doesn't have both items. It only have the item for guest 2 (Americano) and its payType is not even there. And there is no reference to the previous order in step 2.

Please help, clients are suffering because of this. And I'm not sure how to solve it. I need a way to know it is a split pay / partial pay / some kind of indicator that is the same order and not a new one. so I know how to handle it on my app.

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