question

mybmr avatar image
mybmr asked bryanvargas commented

Getting 403 Forbidden Error while associate Sandbox dev kit.

Hello Folks,


We are getting a "403 Forbidden" error while we are trying to associate a dev kit for Sandbox Device in Sandbox.

Due to this, we can't manage to run any of our applications in sandbox environment devices as it throws errors for "com.clover.sdk.v1.ClientException: status code: 401 "com.xyz.app" has not been deployed".

Also, let us know how can we add our Sandbox Emulator devices associated with Sandbox Dev Kit as it doesn't have any serial number and currently we are facing an issue for "403 Forbidden" for physical Sandbox devices that already have serial numbers.


Please find attached a screenshot for the reference.


download.png


Thank you,

Developer MYBMR

clover developer communitySandboxDevKit
download.png (38.1 KiB)
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bryanvargas avatar image
bryanvargas answered

please send your device serial number and developer UUID, test merchant UUID in private message for me to take a look. If you can't add it in private please email developer-relations@devrel.clover.com with the necessary information

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mybmr avatar image
mybmr answered bryanvargas commented

Hello,

we have sent an email with all the details. Looking forward to your reply regarding this issue.

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bryanvargas avatar image bryanvargas ♦♦ commented ·

Unfortunately, the reply will not be from me but from DevRel

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