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jaselsupport asked bryanvargas commented

Clover dashboard not showing recently created customer

Hi Team,

I am creating customer via Customer REST endpoint.

  https://api.clover.com/v3/merchants/{merchant_Id}/customers

It was working as expected and I was able to see newly created customer on Clover dashboard. But recently it start taking much longer to be available on Clover Dashboard.

I can see that customer is successfully created using in get call . But could not search them on dashboard.

 https://www.clover.com/v3/merchants/{merchant_id{/customers .

On debugging I noticed Clover Dashboard is making get customer call with search param

https://www.clover.com/cus/v1/merchants/{merchant_id}/customers?limit=20&offset=0&searchTerm={customer_name} 


which is returning empty result for newly created customer. Although after waiting for an hour above API start returning customer detail.

So is there in caching or documentation regarding get call which I can look.

Note- This is only happening to merchant which have around 5K customer. Other merchant with lower customer are working as expected.


Customers
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bryanvargas avatar image bryanvargas ♦♦ commented ·
Hey do you have the merchant ID, We will have to look at their sync settings.
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