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vuongtranenrich avatar image
vuongtranenrich asked vuongtranenrich answered

I did not receive the account verification email in the sandbox environment

I did not receive the account verification email in the sandbox environment.

I also used that email to reset my password but I didn't receive any email

please help me check it

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kishoresukumaran avatar image
kishoresukumaran answered

Hello, can I know what is developer account id?

And just to confirm are you trying to associate your devkit with your test merchant account? If that's the case, then if that's the case the activation code should also appear in your developer dashboard (also being sent as a mail to your developer account mail id). Did you not see the code appear in the dev dashboard while associating devkit?

Procedure mentioned here - https://docs.clover.com/docs/clover-dev-kits

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vuongtranenrich avatar image
vuongtranenrich answered kishoresukumaran commented

what is developer account id??? i'm lost password on dev sanbox... i want to reset my password but i have not received any email. I can't do anything now..

my email: hoang.dinh@enrichco.us

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I have tried to initiate a password reset for your account "hoang.dinh@enrichco.us". Can you please check if you have received a mail?

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vuongtranenrich answered
i tried to search it in all gmail's mailbox but i can't find it... check again help us... thanks
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