question

Corey avatar image
Corey asked Corey answered

Webhooks work in test env but not in production environment.

I have my web app deployed in a kubernetes cluster and Webhooks seem to be working properly in the test env or the cluster. But when we respond to webhooks in our production env. we get an error. Can anyone shed light as to what the problem might be?

Thanks,

Corey



2022-07-18 12:44:27
2022-07-18 05:44:27 info: production
2022-07-18 12:44:27
2022-07-18 05:44:27 info: production
2022-07-18 12:44:27
2022-07-18 05:44:27 warn: webhook(3ZJW9YCDFN641:ee6b3374-cf47-9af3-3ecc-f53291ae00ff) -> Error occurred while process event data, caused by -- TypeError: Cannot read properties of undefined (reading 'length')
2022-07-18 12:44:26
2022-07-18 05:44:26 info: backoff(3ZJW9YCDFN641) -> { merchantId: 3ZJW9YCDFN641, webhook: {"_id":"62d48558fe5c6e3e7435ec6c","event_id":"QP5HA7EBZ95HR","event_object":"O","event_ts":1658094935075,"event_type":"UPDATE","merchant_id":"3ZJW9YCDFN641","__v":0,"event_status":"PENDING","event_status_comment":"System could not process to retrieve data from Clover API properly!","event_status_time":1658114906098} }
2022-07-18 12:44:26
2022-07-18 05:44:26 info: webhook(CVPCY57R08WN1) -> { appId: 75DY65YX31M9C, merchantId: CVPCY57R08WN1, webhook: {"merchant_id":"CVPCY57R08WN1","event_object":"O","event_id":"FAF7TFXYC47WP","event_type":"UPDATE","event_ts":1658123065334} }
Webhooks
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siriustech answered Corey commented

Code snippet would be helpful

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There is no code snippet to show. I need someone from Clover to look in their logs and tell us what error they are receiving. The error message that I get is too generic.

Thanks,

Corey

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Corey answered

I guess there are no more Clover Employees in the forum. Is it just me or does anyone else feel like Clover Development Relations despise 3rd Party Developer?

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