question

gokulselvan avatar image
gokulselvan asked gokulselvan commented

Order Price Mismatching Between Clover Dashboard and Receipt

Hi,

I am placing an order using eCommerce API.

In Clover sandbox dashboard, the total price was shown as $54.24, and In Order Receipt it shown as $53.51. I've attached the screenshots and link below for reference.

Dashboard:

two.png

Receipt : https://sandbox.dev.clover.com/r/W9QS6CQV1ANRJ

one.png


May I know Why is that, and what is the diffence?

Ordersecommerce
two.png (46.0 KiB)
one.png (37.0 KiB)
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1 Answer

David Marginian avatar image
David Marginian Deactivated answered gokulselvan commented

I pinged the ecomm team about this, I will keep you updated when I get a response.

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gokulselvan avatar image gokulselvan commented ·
Sure, thanks
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David Marginian avatar image David Marginian ♦♦ gokulselvan commented ·
It appears this is because your merchant has VAT enabled, did you do this on purpose?
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gokulselvan avatar image gokulselvan David Marginian ♦♦ commented ·
No. It didn't on purpose. How can i disable that
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