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kimt asked David Marginian Deactivated commented

Private App for Existing Merchant set-up

Hi!

I work for a small company that is already a Clover merchant with an existing account. We need a private app to connect our salesforce e-store with our clover merchant account. We've hired a consultant to do this work but cannot seem to figure out how to set-up the users/permissions correctly so that our consultant cannot view our merchant data but can work on the integration. Since we want this app to be private, should we create a developer account (with separate credentials) from our merchant account so they are connected? Or, do we follow the standard process in the developer guides?

1. Have him set-up a sandbox developer account (completely independent of our merchant)

2. Set-up a test merchant that he tests with (also independent of our merchant)

3. Request a production developer account and then only after that's approved connect his private production app to our production merchant account?

Thank you for your help! I'm sorry, I've read a lot of the forums and a lot of the guides and could not tell if there was a different process for existing merchants that just want a private app. We started with creating a developer account from our merchant account, but we used the same e-mail address and in retrospect that doesn't seem correct if we want a different group (from our merchant team) to do the work.

ecommerce
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David Marginian Deactivated answered David Marginian Deactivated commented

What type of integration is this? Rest API only? Do you need webhooks? Native/Android napp running on the device?

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Rest API + webhooks, but what would be the difference if we did not need webhooks?
No native/android app.

Thank you again for your help!

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Webhooks require a Clover app/integration that must go through our approval process. If you just needed the API you can use a merchant token without having a Clover app.
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