Env: Prod
MerchantId: EWF6DE15K49C6
This merchant has registered with my app a couple times now and each time the token i get back is giving me 401 unauthorized calls against the prod api. Any ideas why just this merchant?
The rest of the registered merchants work.
You don't need to know that really, the API calls should work regardless, but you could probably figure it out via the billing apis -https://docs.clover.com/docs/billing-for-apps#get-a-merchants-billing-information. Anyway, I searched for API calls from this merchant for your app and I don't see any 401s in the last 15 days. So, I am not sure what to tell you.
No, what is your app id? That appears to be some sort of demo merchant.
HI David, app id: W0YNPZZZ3EXZ6.
Thats correct though im thinking it is a demo merchant. I just need to confirm policy for the terminal owner that we can or can't process orders against a demo merchant.
also for future reference is there some way programmatically i can determine this next time?
Nothing has change with the app permissions we've requested. All of the tokens we've gotten back from the merchants that have registered are working except this one. At this point I'm not trying via the app, just a basic postman get. Example of good below.
The Postman request has a different merchant id then in your original post, so, I am not sure what you want me to look at. I think you are confusing things on your end. You are either calling with an old token (obtained before the merchant installed the app) or passing the wrong token for the merchant.
Looking at the billing info it appears this merchant is suppressed? Could that be the reason why?
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