Hello, I have been testing refund transaction, but it does not work anymore. Last time when I saw the refund works was August 20th (2 month ago). Is there anyone who has had same issue? What should I do with the error message
Could not void\/return transaction: TOKEN FAILURE
?
Log
I/--- Server:send: Rest of the delay: 56959
D/MainActivity: RefundPaymentRequest - Full: RefundPaymentRequest{json='{"paymentId":"CVN5583C3N32W","orderId":"T4TPSJQQ52ZWA","fullRefund":true}', bundle=null, changeLog=Bundle[{orderId=null, fullRefund=null, paymentId=null}]}
I/--- Server:send: Rest of the delay: 53952
I/--- Server:send: Rest of the delay: 50906
I/--- Server:send: Rest of the delay: 47864
I/--- Server:send: Rest of the delay: 44820
I/--- Server:send: Rest of the delay: 41784
I/--- Server:send: Rest of the delay: 38740
I/--- Server:send: Rest of the delay: 35696
D/FullRefund: Full Refund Request was sent successfully.
check# : 9
amount : -1149
tip : 0
I/Choreographer: Skipped 1244 frames! The application may be doing too much work on its main thread.
W/MainActivity: onPause -----------------6
V/RenderScript: 0xb8d8af58 Launching thread(s), CPUs 4
W/IInputConnectionWrapper: showStatusIcon on inactive InputConnection
I/--- Server:send: Rest of the delay: 32660
I/--- Server:send: Rest of the delay: 29616
W/PAY-----: onRefundPaymentResponse: RefundPaymentResponse{json='{"success":false,"result":"FAIL","message":"Could not void\/return transaction: TOKEN FAILURE","refund":null}', bundle=null, changeLog=Bundle[{success=null, refund=null, result=null, message=null}]}
I/--- Server:send: Rest of the delay: 26571
I/--- Server:send: Rest of the delay: 23526
I/--- Server:send: Rest of the delay: 20477
I/--- Server:send: Rest of the delay: 17434
I/--- Server:send: Rest of the delay: 14374
I/--- Server:send: Rest of the delay: 11287
W/System.err: Refund Request Failed - null
Refund request
private void makeFullRefund(){
PayInfo payInfo = mEmporterPayInfo;
boolean isRefundRequestSent = false;
int enteredCheckNum = 0;
// 1. Check if exists the sale transaction to refund
for (CheckInfo aTransaction : pastTransactions) {
int checkNumTrans = aTransaction.getNumber();//The check number which was stored beforehand
enteredCheckNum = payInfo.mCheckInfo.getNumber();
if(aTransaction.getDate() == null)
continue;
if(aTransaction.getDate().equals(payInfo.mCheckInfo.getDate())) {
if (aTransaction.getStatus() == CheckInfo.Status.PAID) {
if (checkNumTrans == enteredCheckNum) {
//prepare to show tip amount after getting a refund request's response successfully
payInfo.mTipAmount = aTransaction.getTip();
// 2. Process full refund transaction
RefundPaymentRequest refund = new RefundPaymentRequest();
refund.setPaymentId(aTransaction.getPaymentId());
refund.setOrderId(aTransaction.getOrderId());
refund.setFullRefund(true);
Log.d(TAG, "RefundPaymentRequest - Full: " + refund.toString());
isRefundRequestSent = true;
paymentConnector.refundPayment(refund);// check payInfo.mTipAmount
}
} else if (aTransaction.getStatus() == CheckInfo.Status.REFUNDED) {
Toast.makeText(this, "The refund for check #" + enteredCheckNum + " was already completed.", Toast.LENGTH_SHORT).show();
Log.d("FullRefund", "The refund was already completed.");
}
}
}
if (isRefundRequestSent) {
Toast.makeText(this, "Full Refund Request was sent successfully.", Toast.LENGTH_LONG).show();
Log.d("FullRefund", "Full Refund Request was sent successfully.");
} else {
// In case you have found nothing
Log.d("FullRefund", "Full Refund Request was not sent because the check #" + enteredCheckNum + " does not exist in this app." );
UI_sendMessage(MSG_ERROR_NO_CHECK_TO_REFUND);
}
logCheckNumAmount("FullRefund", payInfo);
}
Response
@Override
public void onRefundPaymentResponse(RefundPaymentResponse response) {
if (DEBUG) Log.w("PAY-----", "onRefundPaymentResponse: " + response);
PayInfo payInfo = mEmporterPayInfo;
try {
if (response.getSuccess()) {
int checkNumToDelete = payInfo.mCheckInfo.getNumber();
String checkNumDate = payInfo.mCheckInfo.getDate();
deleteOneRecord(checkNumToDelete, checkNumDate);
Refund refund = response.getRefund();
System.out.println("Refund Request Successful");
System.out.println(" ID: " + refund.getId());
System.out.println(" Amount: " + refund.getAmount());
System.out.println(" Order ID: " + response.getOrderId());
System.out.println(" Payment ID: " + response.getPaymentId());
payInfo.mRespCode = CODE_OK;
payInfo.mRespMessage = "";
payInfo.mExpDate = null;
payInfo.mPurchaseAmount = refund.getAmount();
payInfo.mCashBackAmount = 0;
payInfo.mSurchargeAmount = 0;
payInfo.mTipAmount = -payInfo.mTipAmount;
payInfo.mCheckInfo.setStatus(CheckInfo.Status.REFUNDED);
logCheckNumAmount("REFUND-----", payInfo);
UI_sendMessage(MSG_REFUND_FINISH);
return;
} else {
System.err.println("Refund Request Failed - " + response.getReason());
}
} catch (Exception ex) {
System.err.println("Error handling sale response: " + ex);
}
}
