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pttommy avatar image
pttommy asked pttommy commented

How to specify order source?

When orders through the Clover Online Ordering platform are received, they show in the Orders app as "Order Source: Clover Online Ordering". Is there any way to set this through the API? Our product ingests orders from various sources into Clover, but we are currently (ab)using the order notes to specify the source.

Orders
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David Marginian answered

I don't believe we expose the source to 3rd parties. I will bring it up to the team. Thanks.

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David Marginian answered pttommy commented

Have you considered/attempted using an Order type?

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We are using that to specify whether the order is pickup / dine in / take away (the same as Clover Online Ordering). Merchants have told us they would like to be able to differentiate the source, when generating reports within Clover too.

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