question

SAMSA Web Team avatar image
SAMSA Web Team asked David Marginian answered

App Permissions - Cloud App

We have a cloud app, which is currently approved but not working in live environment. The developer who wrote it left, so we're re-familiarizing ourselves with the dev environment and process.

Our approved app has only 1 permission, which is to READ payments - no other permissions were requested previously.

In our Sandbox environment, we are only able to get our browser-based cloud app to connect to the Clover Device successfully if we have both READ and WRITE permissions to Merchant, Orders, and Payments. We figured this out via trial and error in our sandbox environment.

Truthfully, we don't think that we need READ or WRITE for Merchant or Orders (unless there's something we don't know about how Clover cloud apps work). But since these permissions seem to be required for our app to work in sandbox, we're inclined to request those permissions in our live app.

Our problem is providing the required justification for requesting READ and WRITE for Merchant and Orders. The reality is "...because that's the only way we can get it to work..."

Is "...because that's the only way we can get it to work..." an acceptable reason to request those permissions? Do you believe we should be able to connect to our Clover device with fewer permissions?

Thanks for your help

Clover Mini
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
David Marginian avatar image
David Marginian answered

Do you make an REST API calls, or do you just use Remote Pay Cloud? If you use Remote Pay Cloud, merchant read is required so the justification for requesting merchant read is that merchant read is required for Remote Pay Cloud. You don't need any other permissions unless you are making REST API calls.

10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community