question

ackroo avatar image
ackroo asked ackroo edited

Changing the service plan in Sandbox Env is not working

Hi,

I want to upgrade our TestMerchant account (Z1FHGK08SWPG1) to the Register Lite plan but the buttons don't seem to be working.

How do I upgrade?

Sandbox
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Kuldeep avatar image
Kuldeep answered ackroo edited

I have Changed your plan to Register Lite CA . Please check

3 comments
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Thanks, that worked.


When will be able to switch these on our own?

1 Like 1 ·

You can do that now as well. let me know if you have any problem.

0 Likes 0 ·

It looks like it is working.

problem -> the notes app could **NOT** be be verified during the download and halted the rest of the apps from downloading. I uninstalled and retried and it worked. Not a big deal just thought I would mention it.


Thanks

0 Likes 0 ·
David Marginian avatar image
David Marginian answered ackroo commented

Are you doing this from the device? Can you try doing it from the dashboard?

3 comments
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Both from a device and the dashboard.

Device = Station Duo -> the app keeps crashing.

Portal = Chorme, Brave, + Edge. -> disabled extension then retried. The buttons will not click. There are exceptions in the console.


1628766030015.png

0 Likes 0 ·
1628766030015.png (71.3 KiB)
Thanks, can you try this from the device again and provide us with a log dump (adb logcat)?
0 Likes 0 ·
ackroo avatar image ackroo David Marginian ♦♦ ·

Hi David,

Here is the log file.

logcat_service_plan.txt

0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community