question

shail avatar image
shail asked David Marginian commented

I am not able to login to Clover dashboard

I have my client login credentials.

I am trying to log in to the dashboard (it sends a verification text code ) that code is shared by my client in a few seconds to enter the verification code but it says "Two Factor code expired Please request another code and try again".

The client also faces the same issue while login into the dashboard account.

Please let me know how can we log in to the dashboard.

Also if possible can we get rid of the two-factor login process for some time.

Thanks

inaccurate_api_docs
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
David Marginian avatar image
David Marginian answered David Marginian commented

You are trying to login to a production merchant dashboard? If so, I suggest your merchant contact Clover support.

2 comments
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Please share the merchant contact clover support email.

I will share it with the client.

0 Likes 0 ·

The merchant can find that by opening the help app on the device.

0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community