question

shail avatar image
shail asked David Marginian Deactivated commented

I am not able to login to Clover dashboard

I have my client login credentials.

I am trying to log in to the dashboard (it sends a verification text code ) that code is shared by my client in a few seconds to enter the verification code but it says "Two Factor code expired Please request another code and try again".

The client also faces the same issue while login into the dashboard account.

Please let me know how can we log in to the dashboard.

Also if possible can we get rid of the two-factor login process for some time.

Thanks

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David Marginian avatar image
David Marginian Deactivated answered David Marginian Deactivated commented

You are trying to login to a production merchant dashboard? If so, I suggest your merchant contact Clover support.

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shail avatar image shail commented ·

Please share the merchant contact clover support email.

I will share it with the client.

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David Marginian avatar image David Marginian ♦♦ shail commented ·

The merchant can find that by opening the help app on the device.

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