question

vhernandez avatar image
vhernandez asked David Marginian answered

Cannot see device on dev kits after I reassign my device to a new merchant recently created (sandbox)

After created a new merchant under sandbox environment, I reassigned my device to that new merchant, I can access to the merchant dashboard where I can see the transactions, order etc, however, if I go to the main dashboard where there is the dev kits, I cannot see my device, I would like to assign my device back to the previous merchant, however, I cannot see my device.

SandboxMerchant
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1 Answer

David Marginian avatar image
David Marginian answered

Please send this question, along with the device's serial number to dev@clover.com.

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