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yilipiao avatar image
yilipiao asked ·

Can I merge all orders for the same customer?

Can I merge all orders for the same name customer? since our front desk created many customers for one customer. so i could not link one customer's orders.

OrdersREST APICustomers
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yilipiao avatar image
yilipiao answered ·

How does clover recognize two customers r the same one?

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David Marginian answered ·

Our API provides the data and capability to correct this problem, you will just have to write the code to do it. Customers can be updated/deleted and the customers associated with an order can be updated via POSTING to { {url}}/v3/merchants/{ {mid}}/orders/{ {orderId}}:


{
    "customers": [
        {
            "id": "7JWB09RWJHMCE"
        }
    ]
}


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How does clover recognize two customers r the same one?


And I was exporting customers csv file from clover, but I only got customers who created before Feb, I could't get all customers. I am not sure why.

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Can you clarify what you mean by export? Are you talking about the export in the UI? There may be some limitation on that. I would use the API to obtain the data.

"How does clover recognize two customers r the same one?"

I don't understand what you are asking, two customers are obviously not the same customer.

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yilipiao avatar image yilipiao David Marginian ♦♦ ·

1. I am exporting customer csv form data from clover dashboard, and there are not enough customers.

2. how does clover machine recognize who is the same customer? every time I use the same name, the same phone number and email, it still creates a different customer.


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