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crod93 avatar image
crod93 asked David Marginian commented

Clover API Key change without notice

Hi,

Over the past few weeks I have noticed a few of the Clover API tokens in sandbox and once in prod changed without any warning. Is there a reason why this might have happen? If so please describe so we can prevent this in the future.


Thanks

REST APIAPI Token
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David Marginian answered David Marginian commented

I assume you are using merchant tokens, is that correct? Can you describe what you are seeing? I am not sure what you mean by API key changing, is the prior API key still valid?

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Yes merchant tokens, we have a custom app that rely on some Clover REST API endpoints, while debugging we noticed a http status of 401. We had to generate or update our tokens in order for it to work. Not sure what caused this.

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This should only happen if the merchant deleted the existing token. Is your app installed by more than one Clover merchant?

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crod93 avatar image crod93 David Marginian ♦♦ ·

Yea our app is installed in more than one merchant, but only one merchant token was changed. Same thing occurred in sandbox a few weeks back.

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