question

ablecommerce avatar image
ablecommerce asked wimenag6 answered

Create App on Live only Shows Canada

Hello All,

We're super excited to be working with Clover, the API has been a good experience so far.

Just moved from Sandbox to Live and when trying to create the application 'United States' isn't available for selection. 'Countries this app will be available in " Only Shows Canada and United States is greyed out.

Thank you and have a great weekend!

Mike

clover developer community
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David Marginian avatar image
David Marginian Deactivated answered

Can you try refreshing the page? I have seen this but haven't been able to figure out what the problem is, it only appears to happen sometimes.

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ablecommerce avatar image
ablecommerce answered David Marginian Deactivated commented

Hi David,

Thanks for the reply!

I logged out and back in with Chrome. Closed Chrome down and tried again. Also tried Firefox but Canada is still the only available option.

Cheers,

Mike

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David Marginian avatar image David Marginian ♦♦ commented ·

I just tried this, and actually, this appears to be just the way the UI is. United States appears to be selected by default. This didn't prevent me from creating an app.

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ablecommerce avatar image
ablecommerce answered

Thanks, David. I'll give that a try.

My developer must have figured that out in the sandbox. Guess I should stick to sales and marketing!

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geopme avatar image
geopme answered

Hello, Mike,


Glad to hear that you enjoy working with Clover and that your overall experience with the API has been positive.


Regarding your issue with selecting countries, it seems like a technical glitch that may require some troubleshooting. While I am not directly involved in Clover's API integration, I recommend contacting their support team for assistance. They should be able to provide you with recommendations to quickly resolve the issue.


Additionally, I would recommend reading a useful article "streaming" on creating live streaming applications on the Cogniteq blog. It provides valuable information about the features and costs associated with developing such applications, which can be useful for your future projects.


I wish you a great weekend too!


Best regards, Geopme

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brandon698sherrick avatar image
brandon698sherrick answered

Hello Kynect@AbleCommerce,

It’s great to hear that you’ve had a good experience with the Clover API so far. Regarding the issue you’re facing with the ‘United States’ option being greyed out when trying to create your application in the live environment, this could be due to a few reasons.

Clover provides its REST API at separate base URLs in the production environment for each of its supported markets. If there are region-specific restrictions or settings that need to be configured, this might affect the availability of certain options.

Ensure that your developer account is set up correctly for North America, which includes both the United States and Canada. You should be able to access both the sandbox and production environments on the Global Developer Dashboard.

Sometimes, temporary glitches can cause options to be greyed out. It might be helpful to try again after some time or use a different browser to see if the issue persists.

If none of these suggestions resolve the issue, I recommend reaching out to Clover’s support team for assistance. They would be able to provide more specific guidance based on your account and the current status of the Clover platform.

Best Regards,
Kynect

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berthablea avatar image
berthablea answered berthablea edited

Can you plz guide me about the language you used this app developed. Currently I am working on thapcamtv, its about live matches streaming website. Now I want to make an app too like this one where I want to cover all the live matches of football, volleyball etc like I am doing at the website. I am facing issues in app development.

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wimenag6 avatar image
wimenag6 answered

Creating an app that exclusively shows content from Canada can be a unique and exciting venture, offering users a focused and culturally rich experience. To build such an app you'll need to curate a diverse range of Canadian content, including television shows, movies, news, and possibly live sports. Ensure that you comply with broadcasting and licensing regulations to stream Canadian content legally. Additionally, integrating features like regional filters, bilingual options (English and French), and user-friendly navigation will enhance the app's appeal. Highlighting local Canadian talent and productions can also attract a dedicated user base looking to explore and enjoy Canada's rich entertainment landscape.

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