question

Can you try refreshing the page? I have seen this but haven't been able to figure out what the problem is, it only appears to happen sometimes.

Hi David,

Thanks for the reply!

I logged out and back in with Chrome. Closed Chrome down and tried again. Also tried Firefox but Canada is still the only available option.

Cheers,

Mike

Thanks, David. I'll give that a try.

My developer must have figured that out in the sandbox. Guess I should stick to sales and marketing!

Hello, Mike,

Glad to hear that you enjoy working with Clover and that your overall experience with the API has been positive.

Regarding your issue with selecting countries, it seems like a technical glitch that may require some troubleshooting. While I am not directly involved in Clover's API integration, I recommend contacting their support team for assistance. They should be able to provide you with recommendations to quickly resolve the issue.

Additionally, I would recommend reading a useful article "streaming" on creating live streaming applications on the Cogniteq blog. It provides valuable information about the features and costs associated with developing such applications, which can be useful for your future projects.

I wish you a great weekend too!

Best regards, Geopme

Hello Kynect@AbleCommerce,

It’s great to hear that you’ve had a good experience with the Clover API so far. Regarding the issue you’re facing with the ‘United States’ option being greyed out when trying to create your application in the live environment, this could be due to a few reasons.

Clover provides its REST API at separate base URLs in the production environment for each of its supported markets. If there are region-specific restrictions or settings that need to be configured, this might affect the availability of certain options.

Ensure that your developer account is set up correctly for North America, which includes both the United States and Canada. You should be able to access both the sandbox and production environments on the Global Developer Dashboard.

Sometimes, temporary glitches can cause options to be greyed out. It might be helpful to try again after some time or use a different browser to see if the issue persists.

If none of these suggestions resolve the issue, I recommend reaching out to Clover’s support team for assistance. They would be able to provide more specific guidance based on your account and the current status of the Clover platform.

Best Regards,
Kynect