question

sailesh avatar image
sailesh asked darrank commented

not able to generate access token in sandbox

Hi All

I have recently created developer account and I am trying to create one order ,that requires merchant Id and access token .I have generate merchant Id ,but not able to create Access Token

because the site is stuck in waiting stage

attaching screen shot for the same

1611927950691.png


Kindly guide

Regards

Sailesh A


access token
1611927950691.png (131.6 KiB)
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David Marginian avatar image
David Marginian answered darrank commented

You really should be using OAuth - https://docs.clover.com/docs/using-oauth-20. That being said, I logged into your account and was able to generate a merchant token without an issue. You may want to log out, log back in, and try again.

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I had this same issue in the developer sandbox a week or so ago. It would just stay on that progress dialog when going to the api tokens page.

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Were you logged into your developer account as the owner?

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darrank avatar image darrank David Marginian ♦♦ ·

i think so, but will need to check

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sailesh avatar image
sailesh answered David Marginian commented

Hi David

Thanks for the reply ,but I am still facing the same issue ,My Screen still gets stuck on token generation screen


1612191124494.png


Kindly guide if any information or authentication need to be performed

Also the token accessed from address bar from redirection site is not able to authorize


Regards

Sailesh A




1612191124494.png (131.7 KiB)
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"Also the token accessed from address bar from redirection site is not able to authorize"

Without more information I can't help you. Please see the section titled "App Configuration" here https://community.clover.com/articles/23744/resolving-401-unauthorized-responses-when-making-a.html. If your app is configured for a token response the token will be in the url, and that token will work (assuming your app has the proper permissions for the API calls you are making). If your app is configured for a code, then you need to obtain a token via step 3 of the OAuth flow - https://docs.clover.com/docs/using-oauth-20.

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