Hello,
I am encountering a frustrating problem. On my production clover account, I had setup 2-factor authentication. I am trying to login to my dashboard and it sends a verification text code. the problem is that I have tried 4 times and every time time the text arrives about after 15-20 minutes. When I finally receive the text, it is too late to use that code.
I am unable to login to my Clover account to upload a new version of my add because of this.
Has anyone else encountered this as well?
I see one report of this in our CRM. The work-around that user provided is to perform this action early AM (US time). I would personally recommend using an app (Authy, etc.) and not relying on a texted code.
Hi David,
I just received the text code after 27 minutes. The problem is that the option is set so there is no way I can make any kind of change. unless I login to the account:-(
I understand unfortunately there is nothing I can do to get the message to come faster right now. Try doing it early in the morning. If you can login then, I would recommend you switch to use an authenticator app. From our CRM I see that someone is tracking the issue regarding the long delivery times, I am just not certain when it will be resolved.
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