We have gone through similar question but not found same.
We need to do the manual refund using ecommerce refund api, but we need pass capture reference in it, so can you please let us know how we able to do the refund without capture reference?
How we able to do the manual(direct) refund using ecommerce api?
Do you have an order? I am not sure you can do a refund without an order or a charge. https://docs.clover.com/clover-platform/docs/ecommerce-refunding-payments
No we don't have order, in that case.
Because its a straight refund, like we only need to refund the amount to customer card directly, without any payment/sale reference(naked refund).
Is that possible in ecommerce api?
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