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Loyal Loops asked Loyal Loops commented

No webhook triggered for a voided payment when using split payments

Hello,

Our webhook handler correctly gets called when an order is paid and then the payment is voided, as long as it is a full payment (Pay full amount button in the register app). If the order is paid using Split custom (e.g. split 2-ways) or split by line item, and the order is fully paid, and then the last payment is voided, there is no webhook event triggered.

This is clearly a bug that should be addressed, it should behave as it does for full payments.

Thanks, Martin

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Loyal Loops avatar image Loyal Loops commented ·

This was tested in the sandbox environment.

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