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wsadiq avatar image
wsadiq asked sam Deactivated commented

Unable to install webhook for our stage environment

I am trying to install a webhook for our stage environment and it fails. The webhook url is https://customerconnect-stage.com/ver.... The URL is correct because I can invoke it from the browser.

However, when I try to install it in the sandbox account, and try to confirm it, I get the message saying "Unable to reach callback URL". Our webhook in our production environment works fine.

Any help would be appreciated.

Waqar

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sam avatar image sam commented ·

Hi Waqar, I can't seem to reach https://customerconnect-stage.com/version_2.0/CCDataSvc/public/cloverwebhook on either sandbox or production but I do see that you have it registered for your prod app. Did something change since the first time you registered the webhook? Is your webhook in production returning hooks?

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