Hi, My device is stuck on the Factory Tests screen.
I am trying to get some technical help to pass the 2 remaining failing tests, namely the MSR test and the Barcode Scanner test.
As the other threads suggest, I have called support but after an hour of full circle and back and forth, they can't help because I do not have a Merchant ID I can provide them (because I am on Sandbox).
=> They cannot help with device-related issues if I don't have an active MID (which to me means they don't want to support the developer community which pays for their devKits but that is another discussion).
Can anyone help?
The device is a Clover Mobile 3G (C201).