Hello guys,
I have an android application and I would like to print clover orders to a clover printer.
The problem is that I cannot log in to my production clover account to do this. Both the emulator and the phone receive the same error.
I need to log in to production account for access the printers and sent to print orders.
Hi @bogdanp95, thank you for raising this issue. Can you please provide the following details so we can investigate further:
Hi @Frank Faustino
1. Emulator hardware profile: Nexus 5X API 29 x86 (Android version 10.0).
I also tried on my personal phone, a huawei p9 lite 2017 (Android version 7.0)
2. Clover Engine APK version 2048 (Downloaded from https://www.clover.com/developers/dev-apks)
3. App Updater APK version 1154 (Downloaded from https://www.clover.com/developers/dev-apks)
4. I first installed clover engine apk, then app updater. Then i accessed section of accounts to add the clover account. I opened the clover engine and a login window appeared. I tried to log in and I got the error from the image I uploaded.
Thank you
You should use the hardware profiles and Android versions specified by Clover, but I don't know if that would make a difference here
This is a bug. It will be fixed in our next apps which will be around mid January.
In the mean time you can test against sandbox.
@Jeffrey Blattman, any update on this? I am still experiencing this issue on my emulator.
I just tested and it worked for me. What version of engine are you using?
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