Customer wants to pay $2 in cash and the rest on a payment card
After entering the bill amount I hit the custom button. It asks for the CASH amount to be applied. I type in $20.00 but the continue but is grayed out??? How do I work around this so I can then put the rest on a payment card?
I don't know what app you are using. Obviously how you do this or even if you can do it depends on the app. In our Register and Payments apps, after clicking pay in Register, you are sent to the Payments app. You have the option to pay full, split by item, or split custom. You click split custom, and select how you want to split. After selecting the split amount, you are then taken to the tender screen where. After paying partially with that tender, select "add another payment". Repeat that process until the order is fully paid.
I don't see any continue button. I see a button labeled "Pay" on the "Split Custom" screen.
That's not how you do split payments. You are only entering the amount of cash tendered for a FULL payment in this case. Start by selecting "Split Custom" from the middle pane, under "Pay Full Amount".
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