How to integrate payeezy with cc swipe/chip on a clover device?

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robsmitha asked Oct 10, '19 robsmitha commented Oct 11, '19

How to integrate payeezy with cc swipe/chip on a clover device?

We are using payeezy to process credit card payments online using their direct api ( https://github.com/payeezy/payeezy_direct_API/blob/master/README.md) and all these transactions show up in https://globalgatewaye4.firstdata.com/ allowing us to view and refund credit card transactions from our account on that website.

However, swiped or chip payments on the physical clover device do no show up on the website and we are only able to refund them on a physical device or on the clover web dashboard. How can we get the card payments on the clover devices to show up in the https://globalgatewaye4.firstdata.com/ website?

Thanks.

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Answer 1 · 2019-10-11T19:25:16Z

Shawn Wright answered Oct 11, '19 robsmitha commented Oct 11, '19

Payeezy and Clover are different things altogether. You'd want to talk with your merchant account rep with First Data/Fiserver and request getting online access to Access One. That is an online reporting tool to view statements, batches, etc across all equipment associated to your merchant account.

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robsmitha commented · Oct 11, 2019 at 07:31 PM

Are you aware if the "Access One" online reporting tool allows us to refund card payments?

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