daniel avatar image
daniel asked ·

Can't dissociate DevKit device

I have a DevKit device that I can't dissociate from a Merchant. What's confusing is that it doesn't appear in the list of associated devices. When I try to associate it with a new merchant, I can't. I get an error of "Invalid request: That device is already activated". A factory reset does not help. The device reboots and I'm emailed a code that reactivates with the merchant I want to dissociate from.
1 comment
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

In your Developer Dashboard, when you go to the "DevKits" tab and scroll down to "Manage Devices", do you not see the device?

0 Likes 0 · ·

0 Answers

Welcome to the
Clover Developer Community