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Can't dissociate DevKit device

I have a DevKit device that I can't dissociate from a Merchant. What's confusing is that it doesn't appear in the list of associated devices. When I try to associate it with a new merchant, I can't. I get an error of "Invalid request: That device is already activated". A factory reset does not help. The device reboots and I'm emailed a code that reactivates with the merchant I want to dissociate from.
DevKit
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In your Developer Dashboard, when you go to the "DevKits" tab and scroll down to "Manage Devices", do you not see the device?

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