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devendra avatar image
devendra asked Bryanne Vega commented

Getting decline error for the transactions with debit card

Hi Team,

We are getting transaction decline error while doing sale transaction using debit cards. But there is no issue with the credit card flow.

Please let us know what could cause this issue?

Thanks,
Devendra
Clover MiniApp Market
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Bryanne Vega avatar image Bryanne Vega commented ·

You will need to provide a little more details than just letting us know you're getting declines.

What's the error message you're getting?
Are you using any 3rd party software?

Is it all debit cards or EMV enabled cards or specific brands (PLUS, NYCE, etc)

What device are you using?
Have you've tried another device (if you have one) on your same merchant ID account?


Thanks!

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