question

sanjay avatar image
sanjay asked ·

Urgent: Transaction DECLINED every time when making a payment with the amount $25.50

Hi David Marginian,


We have integrated the clover payment functionality in our application. While we were testing the application's functionality as per Testing US payment flows mentioned on https://docs.clover.com/docs/testing-us-payment-flows, During the Test#3, whenever we are trying to make Next payment with the amount $25.50 by swapping the card number 6011 3610 0000 6668 (Discover, plastic). The transaction goes Decline every time. Also, we have checked that issue is coming with the amount of $25.50 only. Please have the look of the attached screen.



We are using the following code to make the payment transaction:


SaleRequest request = new SaleRequest();
request.setAmount(2550);
request.setExternalId(ExternalIdUtils.generateNewID());
request.setCardEntryMethods(Intents.CARD_ENTRY_METHOD_ALL);
request.setDisablePrinting(true);
request.setDisableReceiptSelection(true);
request.setDisableDuplicateChecking(true);
request.setTipAmount(0L);
request.setAllowOfflinePayment(false);
request.setTipMode(TipMode.TIP_PROVIDED);
mPaymentConnector.sale(request);

Please suggest why it is happening? Is there missing anything from our side?


This is very urgent for us.


Note: If we enter the manual card number by using the "Type Card" option it is working as expected.


Thanks.

PaymentsClover MiniClover Android SDKPaymentConnectorSale
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Can you try making the payment for more than 50 dollars and let me know if that works?

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sanjay avatar image sanjay David Marginian ♦♦ ·

Hi David Marginian, Yes, it works for more than 50 dollars. But not working less than 50 dollars. Why?

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In sandbox, payments go through an emulated gateway. There is probably some emulation rule in place that is declining the payment for some reason. We have known about this for awhile and will take another look at it.

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