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Sukhbir Singh avatar image
Sukhbir Singh asked chanel Deactivated commented

how to change the service charge label in payment receipt even we also posted the custom name via service charge API but still default service charge name is printing?

@sanjayprasad
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chanel avatar image
chanel Deactivated answered chanel Deactivated commented
The name and value of the service charge is determined by the merchant and can only be changed through the Setup app. Third party developers are only able to GET this information using the get default service charge endpoint.

The merchant only has access to service charges if they are on the appropriate Clover plan. Once they are on the appropriate plan, they are able to make changes to the service charge.
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Sukhbir Singh avatar image Sukhbir Singh commented ·
But when we login in sandbox account and open setup app then there is no option for change service charge, could you suggest how to change service charge label.
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chanel avatar image chanel Sukhbir Singh commented ·

You can find the instructions here.

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Sukhbir Singh avatar image Sukhbir Singh commented ·
setup.png
I have attached the screenshots for setup app but there are no options to change the service charge name that you have mention in your instructions. Please provide me proper instruction on how to enable this.
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setup.png (14.9 KiB)
chanel avatar image chanel Sukhbir Singh commented ·

It's likely your test merchant is not on the appropriate plan that provides that functionality. You'll want to be on the Register plan. Please review Clover's service plans for more information.

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