question

Bejoy Nair avatar image
Bejoy Nair asked Miguel Deactivated edited

How to Enable Pre-Auth in Sandbox?

Hi - We are unable to find the Enable Pre-Auth checkbox in the SETUP app. Below is what the documentation states:

Turn on the pre-auth feature by going to Setup app > Payments > Enable pre-auth.

Could any one provide clarity.

thx,
Bejoy
Payments
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1 Answer

Miguel avatar image
Miguel Deactivated answered Miguel Deactivated edited
The new Pre-Auth feature is only available on Station devices. In order to enable this,
  • Make sure the Station Pay app is installed. You can download this in the App Market.
  • Make sure your Register app is updated to the latest version. You can check in the App Market if there's any updates available.
  • Note: This will not work on emulators. It will only work on our DevKit Station Devices.
Please comment if you're still running into issues.
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