question

khetik avatar image
khetik asked kenneth56 answered

Clover station network issue

I have 2 clover station devices. One is plugged directly to the router and works pretty well. The second is connected through an unmanaged switch (net gear gs108) which also has a printer and one other device hardwired. The run to the switch is about 50ft.


The second device does not connect through Ethernet or wifi, but will if I use a personal hotspot through my phone. In diagnostics everything has a red X next to it (payments disconnected, etc.)


I’m being told it is an internet issue, but my internet provider has come 4 times, and tell me I have zero internet issue. Everything but the second clover device works. Clover claims the device is perfectly fine.


This has been going on for nearly a year.

Clover Station
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bryanvargas answered

Are you a Clover merchant? This forum is for developers that build apps on our platform to get development assistance. If you are a Clover merchant you should contact Clover support for assistance.

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kenneth56 avatar image
kenneth56 answered

Thank you for sharing this..

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