We've noticed what seems to be an unusual response from Clover's servers when creating an item. This seems to have started earlier this week and it does not happen on every request. We receive a 200 response from the server and the body of the response is an empty json object {}. We've noticed this across 2 merchants so far, but does not seem to happen for all merchants.
This is occurring for all of our clients as well. The same API call will sometimes return a response like noted above (200 response with empty json) and sometimes will return the expected response (200 response with "real" JSON).
It is occurring across the board for multiple merchant IDs and multiple POST calls. Please advise. We did not see any documented changes to the API. We are getting pinged by many clients asking us what the issue is. Thank you.
Sample "bad" response (200):
{}
Sample "good" response (200) (with the same exact request):
{"id"=>"______", "name"=>"color", "itemGroup"=>{"id"=>"_____"}}
We're seeing this on at least the following:
Our engineers have identified and actively working on the solution. We expect to have the fix rolled out early next week. Thank you for your patience.
Thank you for the update. Please let us know when the fix is in place. We have quite a number of clients for which this is causing issues.
This issue has been fixed. Thank you for everyone's patience.
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