question

Vishal avatar image
Vishal asked Mark Mullan Deactivated commented

Duplicate payment.. continue? Yes / NO

Hi

I am using remote-pay-windows application C#.

I am getting the device status message like Duplicate payment.. continue? with 2 buttons Yes / NO

If i click "Yes" or "NO" in POS side nothing will happens. only working both buttons in clover side.

How can i make it work both buttons in POS side.

Looking forward your reply.

2 comments
10 |2000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Mark Mullan avatar image Mark Mullan commented ·

Hi Freedom,

I'm currently working with another dev who has the same question. I understand the behavior you're describing, and was able to recreate it on my end. Will keep you posted on this front.

Thanks,

Mark

0 Likes 0 ·
Vishal avatar image Vishal commented ·

Thanks mark.

Looking forward that.

0 Likes 0 ·

1 Answer

Mark Mullan avatar image
Mark Mullan Deactivated answered

Thanks for your patience, Freedom. Confirmed that in the current 1.0.0.0 version of remote-pay-windows, these two screens:

  • "Verification Required, please return this device to an employee"
  • "This may be a duplicate payment. Continue?" Yes/No

are only actionable from the customer-facing Clover Mini. We have committed changes in the remote-pay-windows SDK V1.1 that will allow these screens to be transitioned by the Merchant POS. Target release date for V1.1 is in Q1 2017. Keep an eye on the repo for these updates, among others. Again, thanks for reaching out.

Mark

10 |2000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community