creating order failed with unknown reason

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wsdzy2010 asked May 10, '23 noble457 answered May 12, '23

creating order failed with unknown reason

Hi Clover,

We are using the API to create Clover order.

https://api.clover.com/v3/merchants/YK18N74WWAZ61/atomic_order/orders

But some orders were failed with 400 error with no more details. Could you please help us to check what caused the 400? One call was made at 15:33:41 PM CST, May 09. Our merchant client is worried about it.

Merchant id: YK18N74WWAZ61

Orders

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

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Answer 1 · 2023-05-10T13:54:49Z

bryanvargas answered May 10, '23 wsdzy2010 commented May 11, '23

Errors occurred because you did not specify a unit quantity value, some inventory items added to the order are priced per unit, and you need to specify the quantity for that item:

unitQty: 1

1

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

wsdzy2010 commented · May 11, 2023 at 05:37 AM

Thank you very much!

0 ·

Answer 2 · 2023-05-11T08:27:37Z

will1452 answered May 11, '23 will1452 edited May 12, '23

I'm in the same situation. NGS Medicare Connex

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 3 · 2023-05-12T09:40:50Z

noble457 answered May 12, '23

This error occurs because the Order Record Type labels (NOT the Translations) are different from the Order Record Type API name.

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

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