credit card not charged

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vmag asked May 6, '23 bryanvargas answered May 10, '23

credit card not charged

I am getting the following response from the E-commerce API and also see the payment and email come thru for the successful transaction but the card is never charged. Here is a snippet of the response. Capture is also set to true.

{

"id" : "PQN3P0AG6AGPP",

"amount" : 199,

"tax_amount" : 20,

"payment_method_details" : "card",

"amount_refunded" : 0,

"currency" : "usd",

"created" : 1683340931388,

"captured" : true,

"ref_num" : "409559860",

"auth_code" : "780828",

"outcome" : {

"network_status" : "approved_by_network",

"type" : "authorized"

},

"paid" : true,

"status" : "succeeded",

ecommerce

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Answer 1 · 2023-05-10T14:03:16Z

bryanvargas answered May 10, '23

So the account you processed it on was a test merchant account so there is no actual processing.

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Answer 2 · 2023-05-06T13:48:21Z

parquet76 answered May 6, '23 parquet76 commented May 6, '23

In what environment? If you are making your request against a "sandbox" url your payment won't be hitting a real payment gateway and thus your card will not be charged.

2

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vmag commented · May 06, 2023 at 01:56 PM

This is in production environment

https://scl.clover.com/v1/charges

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parquet76 vmag commented · May 06, 2023 at 03:06 PM

Are you using a real/live merchant or a test merchant? If you are using a real/live merchant you will see a charge (not certain if closeout needs to run first for ecomm).

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