Clover developers

Question

question

developer-1 asked Oct 28, '22 developer-1 commented Nov 1, '22

Clover developers

Is it possible to have contact with a Clover developer? We've posted many times on the forum with no help.

clover developer community

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community

Answer 1 · 2022-10-31T20:21:27Z

l-thomasson answered Oct 31, '22 developer-1 commented Nov 1, '22

What are you trying to have resolved please?

This space is an open posting area where other developers and some Clover employees can assist in possible solutions for developers.

2

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

martindo commented · Oct 31, 2022 at 08:33 PM

Hey! Could you please check my question?

0 ·

developer-1 commented · Nov 01, 2022 at 02:07 PM

Thanks for responding Thomasson,

We are getting complaints that new orders are not being printed when a new order is placed online.

We are using the Print API. This seemed to work initially, but now all our customers are receiving the following email:

-----------------------------------------

Hello **Customer**,

You’ve received a new online order but we can’t send it to your printer right now. Check that your Clover device is online and your printer is working normally.

-----------------------------------------

This email is being sent to all customers who receive orders through our system. I've had them check their printers and Clover devices.

Here is one of the Order ID's: MZ2PVGABPH52C

Also, the latest customer to complain is using the Clover Flex system. Should she be able to see a list of online orders within that POS system?

0 ·

question