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Nimila Hiranya avatar image
Nimila Hiranya asked Jeffrey Blattman answered

Force Sync Orders on Clover Device

We have an integration with Clover Orders via an Android app. We initiate Kitchen Receipt printing once orders are placed to Clover via REST APIs. When it's successful, we notify our app using Firebase to print that particular Order.

The issue is at times either the order hasn't synced to the Clover device or some items could be missing.

Is there a way to force sync/update orders on the Clover device?

Orders
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Jeffrey Blattman avatar image
Jeffrey Blattman answered

There is not. Devices already do their best to keep orders synced. If they aren't syncing it's because of network problems that won't be helped by manually triggering a sync.

Sync takes an average of 15 seconds from when the change is made to the cloud. This can be much longer depending on the state of the network.

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