question

wm1 avatar image
wm1 asked raeesjow edited

Apple Pay instantly cancels on e-comm (iframe)

This forum is a joke now since there's zero support from clover, but maybe some other dev has experienced this and has some info.

We're trying to implement the finally available apple pay on e-comm iframe integration.

Domain has been added and verified in app dashboard.

Merchant has apple-pay enabled.


1726973966768.png


Apple pay button is properly configured (with app UUID) and added as per docs here

https://docs.clover.com/dev/docs/clover-iframe-features-apple-pay


1726974575153.png



The button shows up as expected, however as soon as it is tapped, apple pay window pops up, and the payment request intent INSTANTLY cancels with "Payment not Completed"

eventMessage: "Session is either closed or terminated, void the charge request, if charge was initiated"

status: "session_cancelled"


Tested on ios 17/18 and Macos 15 safari




ecommerce
1726973966768.png (73.4 KiB)
1726974575153.png (21.7 KiB)
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4 Answers

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wm1 avatar image
wm1 answered

Well, after a few days, this was resolved by trial and error.

In case anyone else comes across this issue with apple pay:

1. Merchant must add your e-comm domain to their e-comm apple settings.

2. sessionIdentifier must be set to MID (not to app id)

3. elements.createApplePaymentRequest.amount is just "for show" to display in the appl-pay popup. the user will be charged the amount in the clover order param passed to charge endpoint.

It seems that registering domain in app-settings has no effect on apple pay as trying to start the process with app-id as sessionIdentifier always throws an error.

In addition, despite - neither ApplePay nor Google Pay can "save card on file". If you try to create a customer on scl.clover.com/v1/customers with apple or google pay token, Clover throws 500 API Error : Processing error.


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bobbygill avatar image
bobbygill answered

I get the same error even when using MerchantID instead of App ID. 

eventMessage: "Session is either closed or terminated, void the charge request, if charge was initiated"
status: "session_cancelled"


Apple Pay Payment view pops up and closes automatically within a second. Is there any other possible code fix I need to do to get that working?

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brtinney avatar image
brtinney answered

Would be nice to know if/when Clover ever fixes this. Not really viable for an app to ask the merchant to add the domain verification themselves.

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raeesjow answered raeesjow edited

If you're implementing Apple Pay for a Worthing taxi service, ensure that your iframe meets Apple’s security requirements, your merchant ID is correctly configured, and the payment request API is properly set up. Also, check if the issue is browser-specific or related to sandbox vs. production mode. Other developers might have faced similar problems, so seeking community input could help troubleshoot.

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